Waterfront arcade bar with 48+ beer taps, BBQ menu, and a vibrant atmosphere at Plank

This place is buzzing with energy — a perfect mix of a bowling alley, video games, and a cozy beer garden. Strings of lights overhead give it a fun, festive vibe. We ordered drinks and loaded French fries, and asked for the cheese on the side. They were thoughtful enough to also put the bacon separately. Pedro, our server, was great company — easygoing and fun to chat with. The mystery gummy bear drink was a surprise, sweet with just the right zesty kick. We had a great time, and would definitely recommend this place!

I attended a private party in the private 6 lane portion of the alley. There is a big bar there as well. I liked the space. Our buffet food service was tacos and pizza and salad. Which was ok as I didn't starve. $20 public parking in under the building, so easy.

Had food and drinks for happy hour. Food was quick and hot, drinks were delicious and service was quick. I got the beef tacos, Buffalo cauliflower and the lemon drop.

I’m only posting because I was sent an email. Considering the cost, the customer service is really lackluster. It started when I called (there was no response to the emails) and welcomed me in when I entered Saturday afternoon. Unfortunately, it seemed like senior and more seasoned employees were the rudest. My bill included a service fee, an insurance fee, and then a credit card fee. For two pizzas, soda and an opportunity to bowl? I had to clean up and stack the dishes. I had to wait to go order drinks at the bar. I had to pick up and return all of the shoes. Oh, and we were kicked out of the section without warning. I think what’s particularly shortsighted is there were a lot of parents in attendance. I guess they figured the gratuity was built in so there was no need to work for it. When it was all said and done…we agreed not to come back. For the love of free advertising, right?

I would have gave this place some great stars, but their service is absolutely horrible. 41, walking in my seventeen year old son was patted down for weapons, and that was kind of crazy to me, knowing that he's only seventeen.He's with his mom and his girlfriend. Even one of the security guards had to say you can clearly see.He has absolutely nothing on him. Upon entering the restaurant and sitting down, no one came to our table.We had to wait a good fifteen minutes for a waiter to even bring us a menu in which I had to get up. And go ask for one. We sat and we sat, and we sat the waiters were very rude.They did not attend to us very well and I thought that this was just maybe a one off type of situation. I go back with my husband we sit at the bar for twenty minutes before even being hamded menus. We immediately got up and left. I had one more time with this space.Because of a friend.And once again, sat there for a very long time.Waiting to be served, had to get up.Get an actual waiter to take our order. Not only that, they need to learn how to ask to put a card on file.Telling someone to give you a card to make sure that the tab gets paid is ridiculous. I have never felt so out of place in oakland ever.It almost felt as if they did not want to serve me each time that I went. The crazy thing is, after being served horribly, I still gave a tip and still was courteous to the staff in which they never reciprocated at all. I tried sharing my thoughts with the restaurant, but they have refused contact me back.