This place is super fun and a great workout! Colton who sets you up, is very kind and patient and really goes over the key points and safety requirements of the game. Make sure you where comfortable, cool clothing and closed toed shoes to come play. It did get a little warm. The 75 minutes goes by suuuuper fast. It was our first time and very fun. Lots of different types of beers and drinks. We didn't eat here, but when we came in, Colton was serving some really yummy looking nachos. They also play great music and have nice clean bathrooms. The other worker girl was real nice too, but didn't catch her name.
Our team booked a reservation for this place online for a team building activity. We booked over a month in advance and paid for the event. We received email confirmation for our booked time slot.
We had team members drive in from all parts of the Bay Area to be at the event, some traveling over an hour to be there.
When we arrived, the doors were shut and locked. We waited an hour in front of the location, and nobody ever showed up. We called the number on the email confirmation, and nobody picked up. It was pre-recorded and said they do not open until 4:30. If that is the case, their website shouldn't be taking bookings for outside those hours.
I would not recommend booking with this place. Very unprofessional.
The staff at Axes and Ales were great! They helped me with the many changes that happened during planning our event and the day of. Their customer service was great even thought they were really busy. Thank you for making our daughter’s event memorable, everyone had a great time.
**update - their customer service is spectacular. Resolved the issue so we are able to reschedule when our daughter is well again and can rebook our sitter. Thank you for the response!
Made reservations and our kid got sick and had to cancel our sitter the day before. They have no way of contacting them before business hours and their rescheduling policy isn't realistic. It probably is a great place but we didn't get to experience it and had to loose out on the total cost. Need a better policy or don't charge until you get there for this reason.
Our team of 35 had a fantastic time at this axe throwing facility for our team building event! The staff was incredibly friendly and helpful, making sure everyone felt comfortable and safe. The facility itself was clean and well-maintained, with a nice open environment. We also appreciated the variety of board games available. Super fun and highly recommended for large groups!
>
Add Review
Read More Reviews
Jill
5 months agoThis place is super fun and a great workout! Colton who sets you up, is very kind and patient and really goes over the key points and safety requirements of the game. Make sure you where comfortable, cool clothing and closed toed shoes to come play. It did get a little warm. The 75 minutes goes by suuuuper fast. It was our first time and very fun. Lots of different types of beers and drinks. We didn't eat here, but when we came in, Colton was serving some really yummy looking nachos. They also play great music and have nice clean bathrooms. The other worker girl was real nice too, but didn't catch her name.
Jay McMillin
a week agoOur team booked a reservation for this place online for a team building activity. We booked over a month in advance and paid for the event. We received email confirmation for our booked time slot. We had team members drive in from all parts of the Bay Area to be at the event, some traveling over an hour to be there. When we arrived, the doors were shut and locked. We waited an hour in front of the location, and nobody ever showed up. We called the number on the email confirmation, and nobody picked up. It was pre-recorded and said they do not open until 4:30. If that is the case, their website shouldn't be taking bookings for outside those hours. I would not recommend booking with this place. Very unprofessional.
M. Sanchez
a month agoThe staff at Axes and Ales were great! They helped me with the many changes that happened during planning our event and the day of. Their customer service was great even thought they were really busy. Thank you for making our daughter’s event memorable, everyone had a great time.
Brandelyn Buhr
3 months ago**update - their customer service is spectacular. Resolved the issue so we are able to reschedule when our daughter is well again and can rebook our sitter. Thank you for the response! Made reservations and our kid got sick and had to cancel our sitter the day before. They have no way of contacting them before business hours and their rescheduling policy isn't realistic. It probably is a great place but we didn't get to experience it and had to loose out on the total cost. Need a better policy or don't charge until you get there for this reason.
Miguel Guzman
5 months agoOur team of 35 had a fantastic time at this axe throwing facility for our team building event! The staff was incredibly friendly and helpful, making sure everyone felt comfortable and safe. The facility itself was clean and well-maintained, with a nice open environment. We also appreciated the variety of board games available. Super fun and highly recommended for large groups!